Shipping & Delivery Policy
Domestic Delivery : 5 - 7 Days
For assistance on early delivery - please mail us on www.smartdog.co.in or WhatsApp us on +91 7302262238
Shipping Charges
Free shipping on orders above ₹ 399.
Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. you will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
Tracking Package
Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can track your order status on the shipping agent's website by entering your assigned order tracking number.
Non-Availability On Delivery
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to non-availability on delivery are not eligible for any refunds/ repeat fulfillment or credit notes in lieu of the returned original order.
Modes of Payment
For shipping to India, we accept all major debit & credit cards (including mastercard, visa & american express) and also provide net banking options across major banks, upi & wallets.